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Virtru for Recipients

Access emails & files without Virtru installed

Access Secure Emails & Files

  •  Read and Reply to a Virtru Encrypted Email without Virtru Installed
  • Using a verification code to authenticate
  • Viewing a secure file or attachment in Virtru’s Secure Reader
  • Open a Virtru Encrypted Google Drive File without Virtru Installed
  • Accessing a tdf.html File (Persistent File Protection)
  • Request Access Workflow (for Recipients of tdf.html files)

Troubleshooting for Recipients

  •  Not receiving verification email
  • Please open in a different browser error message
  • “There’s something wrong” error message
  • “Your verification link has expired” error message
  • “This verification link has already been used” error message
  • Email Address “not authorized to view” Error in Secure Reader
  • Unable to view or download an attachment from the Secure Reader
  • Remaining Logged Into the Secure Reader

Virtru offers plug-ins for multiple email platforms. Below is a list of tutorials that will walk you through how to install and activate Virtru for email.

See how to install and activate:

  • Virtru for Google (Gmail/G Suite)
  • Virtru for Outlook Desktop Client (2010, 2013, 2016, & 2019)

You can also download Virtru’s iOS or Android apps for your smartphone and/or tablet.

 

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