Virtru for Recipients
Access emails & files without Virtru installed
Access Secure Emails & Files
- Read and Reply to a Virtru Encrypted Email without Virtru Installed
- Using a verification code to authenticate
- Viewing a secure file or attachment in Virtru’s Secure Reader
- Open a Virtru Encrypted Google Drive File without Virtru Installed
- Accessing a tdf.html File (Persistent File Protection)
- Request Access Workflow (for Recipients of tdf.html files)
Troubleshooting for Recipients
- Not receiving verification email
- Please open in a different browser error message
- “There’s something wrong” error message
- “Your verification link has expired” error message
- “This verification link has already been used” error message
- Email Address “not authorized to view” Error in Secure Reader
- Unable to view or download an attachment from the Secure Reader
- Remaining Logged Into the Secure Reader
Virtru offers plug-ins for multiple email platforms. Below is a list of tutorials that will walk you through how to install and activate Virtru for email.
See how to install and activate:
You can also download Virtru’s iOS or Android apps for your smartphone and/or tablet.